Testimonials

	Corel Corporation "Corel's global reputation for excellence mandated a help desk package that would enhance the trust and loyalty of millions of users world wide. Corel chose HelpSTAR" Larry Cooke
	State of Minnesota, Disability Determination Services "If we didn't have HelpSTAR, it would be like we were missing our left arm. We all use it like a textbook around here." Pat Rude LAN Manager
	Federal Aviation Administration "If our PCs are down, we can't issue new pilots' licenses, document changes in aircraft ownership, or do other work that is vital to the conduct of civil aviation. HelpSTAR allows us respond faster and keep downtime to a minimum." John Lobb, Lead Computer Specialist
	American Airlines Federal Credit Union "We have shortened resolution time, gained critical productivity data, and enabled MIS staff to handle a continuously increasing workload." Jesse Davis
	USE Credit Union "We began using HelpSTAR in 2001. We discover more exciting features every day. Love the product! Thank you!" Janet Carroll Network Administration Manager
	Quinlan ISD "I hold HelpSTAR as the 'gold standard' by which all other software vendors are judged. Keep up the fantastic work!." Mike Roberts
	Municipal Software, Inc "As a supervisor in a software company, it is critical to me that our help desk is always up and running. HelpSTAR delivers!" Rob Hoerning
	JC Higgins - Stoughton "You guys are absolutely fantastic! Your staff is always helpful, supportive and timely. I am impressed by the software itself, but software is nothing without a top-notch team to support it! Let your manager know that you have a lifelong customer here." Michael Guido IT Manager
	Cunard "Cunard has been using HelpSTAR for 4 years. It has been running smoothly since it's inception and has helped our support staff gain complete control of the day-to-day operations. Thanks for all your help and keep up the great work," Roderick Silva Network Technologist
	Toyota Financial Services "I have been using HelpStar for over a year. I would recommend this software for anyone wanting a solution to track helpdesk calls and resolutions. The support staff is better than the software, and the software is top notch!" Michael Feebeck Lan/Wan Analyst CSC-West
	DrFirst.com "From a manager's standpoint, HelpSTAR helps me to manage all the incoming requests and help us assign to different resources according to priority, problem type, technical skills and so on. This helps the whole company to resolve problem faster, to expedite our workflow by improving communication and efficiency within our company in regards to both client and internal support. At a glance, I know who is doing what and how much time will be needed. The Standard solution is of particular helpful! We can now access our knowledgebase anywhere any time we need to access them. As always, the technical support team at HelpSTAR has always been responsive, prompt, and extremely helpful in ensuring that their product meets our company's demands. I told my staff that we should learn from HelpSTAR to achieve this goal." Key Mak MIS Director
	Southwestern Payroll Service, Inc. "We have been very impressed with the support we are receiving from HelpSTAR. The replies are relevant, timely and showed a genuine desire to get my problem resolved quickly. It is by far the best tech support experience I have ever had.  You definitely get an A+." Darin Alred
	Goddard Systems, Inc. "HelpSTAR is incredibly effortless to implement – we had the entire help desk up and running within a few days!" William Mackey Jr.
	Adams and Reese LLP "I wish problem resolution was this fast and effective with other vendors…" Bill LaPlante Elite Administrator
	Rocky Mountain Health Plans "Your rep was extremely helpful and did continuous follow-up to ensure that my problem was taken care of. Top Notch Support!" Roy Heisner ISM User Support Manager
	County of Los Angeles, Auditor-Controller "The level of support far exceeded my expectations. On a scale of 1 - 4 it was a 10." Ronald A. Ross Principal Systems Analyst
	Cass Information Systems "This product has really helped us keep track of loose ends in our company." Brett Feurer Support Administrator
	Wilton Connor Packaging "Your support and training people are terrific, consistent with your excellent reputation!!!" Karl Kerschner
	WorldStrides "HelpSTAR offers a superb Help Desk product that is supported by an excellent support staff that is highly knowledgeable, extremely prompt and "right on" every time. Thank you HelpSTAR!" Brian Maddox
	Computer Works of Chicago (BookLOG) "We had been using Version 3 of HelpSTAR for years and we've been very happy with it. Then our company grew. We were adding new people, handling more customers, and more issues, and we discovered that we had outgrown the software. We upgraded to Version 7.1 of HelpSTAR. The conversion of the database went very well and the support staff worked diligently to make sure our database converted and worked in the new version. I wish all my software was this easy and came with this kind of support." Tom Hundley